Pole Installers LLC – Privacy Policy and SMS Terms of Service
Privacy Policy
Effective Date: October 22, 2025
Company: Pole Installers LLC
Website: https://poleinstallers.com/
Email: info@poleinstallers.com
Phone: (754) 399-4770
At Pole Installers LLC, your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, and how we protect your information.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, email address, and physical address provided through contact forms, service requests, or SMS opt-ins.
- Technical Information: IP address, browser type, and usage data collected automatically when you visit our website.
- Communication Data: Information related to SMS messages, emails, or phone calls exchanged with our company.
2. How We Use Your Information
We use the information we collect to:
- Provide and manage installation or related services.
- Respond to inquiries or service requests.
- Send SMS messages related to service updates, appointment reminders, order alerts, or limited marketing messages.
- Improve our website and customer service.
- Comply with legal obligations and carrier requirements.
3. Information Sharing
We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share information only with trusted service providers who assist us in running our business (e.g., SMS delivery platforms or payment processors). These providers are required to keep your information secure and use it only as directed by Pole Installers LLC.
SMS consent is not shared with third parties or affiliates.
4. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, or disclosure.
5. Your Choices
You can opt out of receiving marketing or service messages at any time:
- Text STOP to unsubscribe from SMS.
- Text HELP for assistance.
- Or contact us directly at info@poleinstallers.com or (754) 399-4770.
6. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
SMS Terms of Service
By opting into SMS communications from Pole Installers LLC, you agree to receive SMS messages from (754) 399-4770.
These may include:
- Service updates and installation notifications
- Appointment reminders
- Order confirmations and alerts
- Limited marketing or promotional messages
Message frequency may vary.
Message and data rates may apply.
To opt out at any time, reply STOP to any message.
For help, reply HELP or contact us at info@poleinstallers.com or visit https://poleinstallers.com/.