Instagram
Get Started

Pole Installers LLC – Privacy Policy and SMS Terms of Service

Privacy Policy

Effective Date: October 22, 2025
Company: Pole Installers LLC
Website: https://poleinstallers.com/
Email: info@poleinstallers.com
Phone: (754) 399-4770

At Pole Installers LLC, your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, and how we protect your information.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email address, and physical address provided through contact forms, service requests, or SMS opt-ins.

  • Technical Information: IP address, browser type, and usage data collected automatically when you visit our website.

  • Communication Data: Information related to SMS messages, emails, or phone calls exchanged with our company.

2. How We Use Your Information

We use the information we collect to:

  • Provide and manage installation or related services.

  • Respond to inquiries or service requests.

  • Send SMS messages related to service updates, appointment reminders, order alerts, or limited marketing messages.

  • Improve our website and customer service.

  • Comply with legal obligations and carrier requirements.

3. Information Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share information only with trusted service providers who assist us in running our business (e.g., SMS delivery platforms or payment processors). These providers are required to keep your information secure and use it only as directed by Pole Installers LLC.

SMS consent is not shared with third parties or affiliates.

4. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, or disclosure.

5. Your Choices

You can opt out of receiving marketing or service messages at any time:

  • Text STOP to unsubscribe from SMS.

  • Text HELP for assistance.

  • Or contact us directly at info@poleinstallers.com or (754) 399-4770.

6. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

SMS Terms of Service

By opting into SMS communications from Pole Installers LLC, you agree to receive SMS messages from (754) 399-4770.

These may include:

  • Service updates and installation notifications

  • Appointment reminders

  • Order confirmations and alerts

  • Limited marketing or promotional messages

Message frequency may vary.
Message and data rates may apply.

To opt out at any time, reply STOP to any message.
For help, reply HELP or contact us at info@poleinstallers.com or visit https://poleinstallers.com/.

Terms and conditions:

Terms of Service must have an SMS disclosure that includes the types of messages consumers can expect to receive, texting cadence, message and data rate notices, privacy policy links, and opt-out instructions.

1- SMS Consent Communication:

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:

If you have consented to receive text messages from Pole Installers LLC, you may receive messages related to the following:

Appointment reminders

Follow-up messages

Billing inquiries

3- Message Frequency:

Message frequency may vary depending on the type of communication. For example, you may receive up to [X] SMS messages per week related to your [appointments/billing, etc.].

Example:

“Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status.”

4- Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:

You may opt-in to receive SMS messages from Pole Installers LLC in the following ways:

 

Verbally, during a conversation

By submitting an online form

By filling out a paper form

6- Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7- Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at https://poleinstallers.com/

Additional Options:

 

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

8- Standard Messaging Disclosures:

Message and data rates may apply.

You can opt out at any time by texting “STOP.”

For assistance, text “HELP” or visit our https://poleinstallers.com/privacy-policy/ and https://poleinstallers.com/privacy-policy/  pages.

Message frequency may vary

Scroll to Top